The , famous for it's celebrity guests and VIP service, takes every step to make sure that accommodations surpass visitors' highest expectations. One classic personal touch has not gone unnoticed—the Peninsula is known for personally monogramming pillowcases to make guests feel at home. For those who bring pets, dog towels are specially monogrammed with the greatest of care.
The famous insignias are done in-house on a $10k computerized monogramming machine. Guests are allowed to take pillowcases with them, but because the Peninsula boasts a 70 percent return rate most linens are stored alphabetically in the basement. Is there a better way to welcome (and welcome back) guests?