If you're a diehard carry-on flyer, we've got bad news: United is the first major United States airline to limit low-fare customers to just that fits under their seat. That means no more storing your goods in the overhead compartment.
The news came on Tuesday, when the company announced their new offering, which is designed to compete with low-cost carriers. But what these prices don't show are new hidden costs.
Passengers will now have to choose between paying a checked-luggage fee or buying a higher fare ticket (a.k.a )to get "free" carry-ons. Another change? Passengers who buy the cheapest fares will not be assigned seats until their departure dates. That means even if you book several tickets together for your family, you might be split up.
Clearly, the news has upset quite a few travelers. "Yeah. The same airline that caused nothing but pure chaos. I will never fly with United again. No matter how cheap. My time is worth something also," one person wrote on Instagram.
Of course, money is at the heart of this decision: The company expects to add $4.8 billion to its annual operating income by 2020 with these moves — and people are not pleased. "This action clearly shows how airline consolidation is eliminating choice," Charlie Leocha, chairman of consumer advocacy group Travelers United, told . "Simply stated, this is an example of airline consolidation gone too far, with choice and transparency being wrung out of the system."
But this isn't the first time an airline has added a frustrating fee — here are some of the costs that get travelers' blood boiling the most.
1. Same-day flight fees.
Many airlines make flyers pay to catch an earlier flight on the same day as their original ticket, even if the plane has plenty of space. You can typically expect to shell out between $50 to $75 for this.
2. Phone booking fees.
Since we're living in the digital age, some airlines charge flyers for calling their service line and using the help of a representative to book flights. This is especially annoying when you're calling to redeem a discount or miles, which can't be done online.
3. Pillow and blanket fees.
Forget chivalry, this fee makes us think hospitality is dead. What was once a popular amenity is now an extra cost for passengers on some airlines and ranges from between $3 and $10 for purchase.